Returns Policy

If you are not fully satisfied with an item and wish to return or exchange it; Please Call first for an RMA number. 417 276 3059

All returns made to KGC must be in the original box with all parts included in new condition
All returns must be sent with a copy of the original receipt, explanation of the problem and an RMA #
All returns will be subject to a 10% restocking fee.
Customer is 100% responsible for ALL shipping costs on returned items. Thus, if you return an item and did not originally pay shipping costs, the original shipping cost incurred by us will be deducted from your refund
Credit will be issued after the product and its contents are inspected and found to be in brand new condition as shipped to the buyer
Shipments refused by you (the Customer) and returned back to KGC will carry an automatic 15% re-stocking fee deducted from the total credit owed

WARRANTY

We have a 6 month warranty on our of our products. If you have any problems or are not happy with it give us a call 417 276 3059 or emails us at helaman.kgc@gmail.com

We will replace or refund warranty units.

If a product/s arrives damaged please contact us right away. Do not install the product as the manufacturer will handle shipping a replacement item. If you install the product then it will void any shipping claim as the product will need to be reviewed by sending pictures of any damage. Once again review your product before attempting to install it, if any damage is found, do not install.